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The Experience

Everything we do is a reflection of the service we seek and want to give. If you've ever experienced a time when you felt great about what you were buying and where you were buying it, you know how important service can be. We are not here to rush, and we are not here to push. We are here to help. We'll have fun right alongside you. We may even cry alongside you. But at the end of your appointment, you'll know our heart is in all that we do.

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The experience 

We are so thankful for your business!  Our #1 goal has been and will continue to be to create an amazing shop full of love, and full of support. We don't focus on numbers or how many dresses we sell. Our primary purpose above all else is to create the place where you feel happiness so that the gown you fall in love with feels like an extension of you in every way. We don't take that responsibility lightly and we are honored for the opportunity to serve you. We want to be your partner to help you find your prom dress and eventually to help you find your bridal gown, and all the fun in between! We see special moments happen everyday and oh my goodness, do we love our jobs! We are here to shepherd you through the process that will hopefully be a very special memory for you for years to come.

What will it be like when I visit Bon Bon Belle?  Upon arrival, you will be greeted and shown to a seating area where we can capture some information and learn more about your vision for your big day. You and your guests will be taken to your reserved area where we will make sure you have everything you need for the best visit possible. As soon as we've listened and learned, your Consultant will begin pulling gowns for you based on your preferences (we will do all of the work for you). We know our gowns very well - how they fit, what parts of your body they will enhance, and other details you may have indicated you prefer or dislike - and quite often one of our Consultants pulls a style you would have passed up on the hanger, but when you try it on, you fall in love. Bridal appointments last an hour and one half so that we have ample time to help you find your gown. Our Consultants are there to educate you, ask clarifying questions, and help you narrow down your choices. Once you make your decision, you will review color & modification preferences, we will take your measurements to ensure the proper fit, and then incorporate everything into a sales order for your review. We require just half down to order your gown, and we offer payment plans or 'layaway' as well. Once your gown arrives, we phone you with the exciting news and schedule an appointment for you to come in and try it on. That is the perfect time to visit our accessory suite to add your finishing touches from jewelry to belts, hair accessories to veils. If you did not pay in full when you ordered your gown, the remaining balance is due within 30 days of your gown's arrival in our store. You are welcome to store your gown with us at no charge and can pick it up before you head to alterations.

—  FAQ —

DO I NEED TO SCHEDULE AN APPOINTMENT? 

Yes, we do prefer appointments for our brides. This will ensure that a member of our team is dedicated to you and equally important, that there is a fitting room reserved for you. We pride ourselves on good customer service at Bon Bon Belle and an appointment is the best way to give you this service. For prom, mother of the bride, bridesmaid dresses, and accessories, we recommend appointments to ensure you have a Stylist who can give you personal, undivided attention. But rest assured that you can stop into Bon Bon Belle at any time to take a peek. Regarding alterations, all dress fitting/alterations appointments are made directly with your preferred seamstress as they work independently of Bon Bon Belle and therefore make their own schedules. Please note that all merchandise must be paid for prior to any alterations work.

WHAT DO DRESSES COST AT BON BON BELLE?

Currently our gowns range from $600 to $3500. The majority of our gowns are between $1000 to $1700. Be sure to check out our Designer Trunk Show Events throughout the year, where you can always enjoy an awesome discount. We also have a fantastic sale room with a collection of discontinued bridal gowns, bridesmaid dresses, and special occasion dresses that are on sale starting at just $29!

HOW LONG WILL IT TAKE FOR MY DRESS TO ARRIVE / WHEN SHOULD I START SHOPPING FOR MY BRIDAL GOWN AND BRIDESMAID DRESSES?

Bon Bon Belle guarantees that your wedding gown will ship within six months of your order date or all of your bridesmaid dresses are free! But because the wedding is sometimes built around the style of gown that the bride chooses, we recommend shopping for your wedding dress eight to twelve months before your wedding date. Gowns with a high level of detail and/or intricate fabrics and design might take the maximum amount of time in production and cannot be ordered with a rush, so please keep that in mind as well. If your wedding is less than six months away, fear not! We have oodles of styles to choose from and will work with you to find you your perfect gown. We also have a terrific sale rack where you might just find 'the one' for a great price! For very short timelines (anything under three to four months), we have limited options that can be ordered or we may have a limited selection of gowns that can be sold off the rack. As far as bridesmaids, we recommend ordering these dresses at least 6 months in advance. Typical delivery time for bridesmaids is 16 weeks, and your girls may need time for alterations as well. We always like to allow cushion time for any type of ordering so that you aren't stressed out and worried right before one of the best days of your life!

WHAT SHOULD I WEAR TO MY APPOINTMENT AS WELL AS UNDER MY WEDDING DRESS ON MY WEDDING DAY?

When shopping for your wedding gown, there are no specific undergarments required. If shopping for a strapless gown a strapless bra is a nice-to-have but still not necessary. Quite often gowns have low backs and/or intricate designs so we help you to see the whole picture by helping you move your straps if needed. Our Stylists will help you in and out of your gowns to ensure the proper fit and wear of the gown. For your wedding day, your wedding gown "foundations" depend on your specific wedding dress style, body type, and goals. We are happy to guide you with advice once you have chosen your gown, helping you understand the multitude of options available to you. We also have 'under the gown' accompaniments for sale in our boutique such as shapers and all natural wraps, should your goal be to smooth lines, reduce inches, etc.

WHAT SIZE GOWNS ARE THE SAMPLE DRESSES? WHAT IF THEY DON'T FIT ME?

As you begin shopping for your bridal gown, you'll quickly see that industry standards dictate that boutiques carry one sample of each style. Because we carefully handpick all of our gowns, we have one of the broadest assortments of sizes carried by a boutique, and our collection features sizes 2-30W. Bridal gown sizing runs differently than traditional department store sizing and varies by designer. On average, a bridal gown in a size 12 is similar to a department store size 8 (most run about 2 sizes small). If the gown you try on is too big for you, we have bridal clips to clip the dress tighter to give you a better idea of how the silhouette looks on you. If the gown that you are trying on is too small, we will insert a privacy panel and/or clip the gown up to your undergarments to show you the silhouette. We take tremendous pride in offering every bride of every size an amazing experience. All brides are treated wtih the utmost care regardless of size or budget, and your experience is one that we want to be fun, lovely, and amazing. 

WHO SHOULD I BRING ALONG TO SHOP WITH?

For a stress free appointment, sometimes less is more! Our brides tend to have the most fun and enjoyable time with a smaller entourage. While it might seem fun to bring all of your wedding party, smaller groups allow you to actually have the opportunity to really determine how you personally are feeling in each gown (and your opinion is the one that matters most). We will guide you through the process, educating you along the way about the various fabrics, style, silhouettes you are trying, and so forth. Because our attention is solely on you, it's nice to take advantage of that expertise and discover what makes you feel most beautiful, confident, and comfortable. 

WHAT DESIGNERS ARE FEATURED AT BON BON BELLE?

Our bridal lines include Maggie Sottero, Essense of Australia, Stella York, Martina Liana, Every Body Every Bride Plus Collections by Essense of Australia and Stella York, Ashley & Justin, Mori Lee, Blu, and Voyage Destination Gowns by Madeline Gardener. Each line offers something different allowing us to represent many of the most sought after styles from rustic chic to beaded ball gowns, vintage wedding dresses to gowns with simple elegance. Quite often if you find a dress elsewhere that is not exactly right or a bit out of your price range, chances are we have something similar if not better and quite often, for less. If you are curious about whether we have a particular dress in stock for you to try on, please call or email us at any time at 262.767.8850. For bridesmaids, we carry Bill Levkoff, Sorella Vita, Ashley & Justin, Milano Formals (these start at just $109!),  and Mori Lee. And lastly, for Prom we are proud to feature Sherri Hill, Jovani, Milano Formals, Josh & Jazz, Dave & Johnny, La Femme, and our new line from the United Kingdom - Lore. We also offer a large variety of veils and other accessories and can quite often special order exactly what you're looking for.

MY DESIGNS/PRODUCTS WOULD BE PERFECT AT BON BON BELLE. HOW CAN I MAKE THAT HAPPEN?

In addition to designs by the hottest bridal designers, we also have unique, beautiful designs that no one else has. If you think your brand and styles would be perfect for our boutique, please send us an email at info@bonbonbelle.com. 

WHY SHOULD I GO TO BON BON BELLE INSTEAD OF THE LARGER COMPETITORS? 

We take great pride in the individual wow service we provide to all of our customers. You'll quickly see that all bridal stores make this claim, but we encourage you to experience the love & care at Bon Bon Belle for yourself. We get to know each of our bridal parties and love our journey with each one. Brides love our private suites where you and your entourage try on gowns in privacy (be sure to ask for one if this is important to you and if requesting, please limit the number in your group to 5 for the best experience possible). We love being a part of your journey and thank you for allowing us that honor.

WHAT PRODUCTS DO YOU CARRY?

  • Bridal Gowns
  • Bridesmaids
  • Accessories for Brides, Bridesmaids and Special Occasion
  • Bridesmaids Robes for "Before the Dress"
  • Flower Girl Dresses
  • Mother of the Bride & Groom Dresses
  • Special Occasion Dresses
  • Jr. Bridesmaid Dresses
  • First Communion Dresses
  • Prom Dresses
  • Pageant Gowns
  • Gifts
  • Honeymoon + Casual Attire

WHAT ABOUT TUXEDOS AND SUIT RENTALS?

While we no longer carry tuxedos in our store, we have a great shop - Burlington Menswear - located just 1/2 block away and they have decades of experience (and can even hem, let out, take in right on the spot!). They have both tuxedo and suit rentals for you and are local for easy pick up and drop off.

Contact
262-767-8850
425 N Pine Street, Suite 202
Burlington, WI 53105
info@bonbonbelle.com

Hours
Sunday 10am - 4pm
Monday (Closed)
Tuesday 11am - 3pm
Wednesday 11am - 6pm
Thursday 11am - 7pm
Friday 11am - 5pm
Saturday 10am - 5pm
Make an Appointment

 

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